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I want to return an item

If you would like to return an item, for whatever reason, within 21 days of receipt, simply go to your order history (you will need to be logged in). In the relevant order box, click on the link "Return goods". Simply fill out the details of the goods you are returning and what replacements you would like.

Once you have submitted the form,

Please note you no longer have to pay to return a product. We now provide a free postage. You should receive a special delivery sticker and address label or special delivery envelope.

We will refund the cost of the product only.

Unfortunately we cannot accept returns of any item which has been altered to your specifications. We also cannot accept a return more than 21 days after you have received the item.

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