Help

There is an item missing in my order or you have sent me the wrong goods

If there is an item missing in your order or you have received the wrong goods, please select the support department on the contact us page and provide us with your order id and a list of products that were missing from the order or the details of the goods sent to you that were incorrect.

You must notify us within 48 hours of receiving the order that an item was missing. Otherwise we will assume that you have received all of the products that you ordered.

popups

Christmas

Questions about a product

Questions about payment

Questions about delivery

I am having problems using the site

I have just placed my order

I have received my order

Jane Shilton on Facebook!

Terms and conditions

Privacy Policy

Copyright © 2006 – 2012 Jane Shilton PLC
Site designed, built, managed and marketed by (  )pen